Privacy Policy - KNYT Store

Last updated: 24 October 2026

1. Introduction

Welcome to KNYT Store (“KNYT”, “we”, “us” or “our”), a sole proprietorship based in Bengaluru, Karnataka, India.

We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, with whom it may be shared, and the choices and rights available to you.

2. Information We Collect

When you visit our website, contact us or place an order, we may collect the following information:

Personal information: Name, email address, telephone number, billing address and delivery address.
Order information: Products purchased, quantities, sizes, colours, order value and order history.
Payment information: Payment status, transaction references and related details required to verify payments and maintain records.
Technical information: IP address, browser type, device information, cookies and website usage information where collected by our website or its service providers.
Communications: Information you provide when contacting us through email, WhatsApp, contact forms or customer support.

3. How We Use Your Information

We use personal information for the following purposes:

Processing, confirming and fulfilling customer orders.
Checking product availability with suppliers.
Arranging shipping and delivery.
Sending order confirmations, invoices and delivery-related notifications.
Processing payments, refunds and related enquiries.
Responding to customer questions and complaints.
Maintaining accounting, GST and other legally required business records.
Preventing fraud and maintaining website security.
Improving website functionality and customer service.

We will seek any consent required by applicable law for uses that are not otherwise legally permitted.

4. Payment Processing

Online payments on our website are processed through PhonePe and the payment methods supported by its payment gateway.

Payment details are handled by the relevant payment service provider.

KNYT does not intentionally collect or store customers’ complete payment card numbers, CVVs or UPI PINs on its website.

We may retain payment status, transaction references and other information needed for order reconciliation, refunds and accounting.

5. Sharing Your Information

We may share relevant personal information with trusted third parties where necessary to operate our business, including:

Garment suppliers: To confirm availability and fulfil orders, including orders dispatched directly by suppliers.
Delivery providers: To deliver products to customers.
Payment processors: To process transactions and refunds.
Website and technology providers: To operate, host, maintain and secure our website.
Email service providers: To send order confirmations and other transactional communications.
Accounting and professional service providers: To maintain business records and meet legal obligations.
Government or regulatory authorities: Where disclosure is required by law.

We do not sell customers’ personal information.

6. Cookies

Our website uses or may use cookies and similar technologies to support shopping cart functionality, checkout sessions, website security and customer preferences.

Third-party services integrated with our website may also use cookies or similar technologies.

You may manage cookies through your browser settings. Disabling essential cookies may affect the functionality of the website.

7. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

However, no method of electronic transmission or storage can guarantee complete security.

8. Data Retention

We retain customer information for as long as reasonably necessary to:

Fulfil orders and provide customer support.
Process refunds and resolve disputes.
Maintain accounting and tax records.
Comply with applicable legal obligations.

Information that is no longer required will be deleted, anonymised or otherwise handled in accordance with applicable law.

9. Your Privacy Rights

Subject to applicable Indian data protection laws, you may request:

Information about personal data held or processed by us.
Correction or updating of inaccurate personal information.
Withdrawal of consent where processing relies on consent.
Deletion of personal information where legally applicable.
Information about how to raise a privacy-related complaint.

Some information may need to be retained to comply with tax, accounting or other legal obligations.

To make a privacy-related request, email knytstore@gmail.com.

10. Third-Party Websites

Our website may contain links to third-party websites, payment platforms or other services.

These third parties operate under their own privacy policies. We encourage customers to review those policies when using their services.

11. Children’s Privacy

Our website is intended for customers who are legally capable of entering into purchase transactions.

We do not knowingly collect children’s personal information for independent marketing purposes.

If you believe a child has provided personal information to us inappropriately, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, technology or applicable legal requirements.

The latest version will be published on this page with its updated date.

13. Contact Information

For questions, complaints or requests relating to personal information, please contact:

KNYT Store

Bengaluru, Karnataka, India

Email: knytstore@gmail.com

Website: https://knytstore.com